Hi, I have just received SMSFs whom have invested with Interactive Brokers Australia Pty Ltd and all they have been provided with is a end-of-year performance statement. I have tried to contact them in the hope of obtaining a controls report (i.e. per ASIC Class Order 13/763 or AUASB Guidance Statement GS007) but the only phone number I have been provided with seems to result in being transferred to an overseas call centre and the call-taker is oblivious of my requirements. I'm wondering if anyone else has audited these investments (via controls reports or alternatively via substantive testing to supporting documentation) and how did they meet their audit requirements.
Thank you.
Thanks for your comments